TMI is constantly committed in offering an effective and professional service, with one only goal: meeting its clients’ needs.
Our mission is to build a strong relationship with our clients, for this reason we offer an effective and ongoing after-sales service.

The main ingredients are: attention to detail, quick problem-solving and top performance.

We believe that innovation and updating are key points to achieve our results:

• We believe in human resource training with continuous technical and professional updating;
• We keep our spare parts warehouse organized and codified in order to manage the minimum stock number;
• We have created a network of alternative suppliers, so that the replacement is guaranteed within 24h after the malfunction has occurred;
• Our helpline is active non-stop both weekdays and weekends;
• We can offer online support with a telephone-based customer service;
• We use certified work tools.

Below are the services we are able to offer:

• Technical support
• Remote support
• Technical training courses
• Turnkey projects management
• Molding tests